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Privacy Policy

This Privacy Policy has been prepared in accordance with the provisions of the Data Protection Act 1050/2018, which entered into force on 1 January 2019.

We value your privacy and aim to provide you with a safe and pleasant user and service experience.

By collecting data from various sources and using it, we can improve user experience and our services. We encourage you to familiarize yourself with this Privacy Policy. Its purpose is to comply with the EU General Data Protection Regulation (“GDPR”) and other applicable data protection legislation.

Please note that this Privacy Policy applies only to data processing carried out by Aatos Avustajat. It does not apply to data processing performed by third parties, and Aatos Avustajatis not responsible for the data processing practices of third parties.

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1. Data Controller

Aatos Avustajat Oy
Business ID: 3327879-7
Email: info@aatosavustajat.fi
Postal address: Saarnikatu 4 C 28, 15520 Lahti

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2. Data Protection Officer Contact Details

Saeed Ghassabzedeh
info@aatosavustajat.fi
+358 40 5770 199

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3. Purpose and Legal Basis for Processing Personal Data

The primary basis for processing personal data is the customer relationship between the organization and the client, an assignment, or the client’s consent.

We process personal data to fulfill contractual obligations towards customers and to comply with legal requirements. In addition, personal data may be processed to develop our business operations and to collect technical data from website users.

Personal data may be processed for the following purposes:

  • Providing, delivering, producing, and planning services and products

  • Managing and maintaining customer relationships

  • Customer service, communication, and marketing

  • Orders, invoicing, contact requests, service delivery, recruitment, and reporting

  • Business development
     

4. Data Content of the Register

We collect only basic personal information — not medical data.

We may collect and process the following information from customers, service providers, and partners:

  • First and last name

  • Contact details (address and phone number)

  • Information related to service visits

  • Other personal data provided by the customer

  • Feedback and service evaluations

When using our website, we may collect technical data such as:

  • Duration and time of website visits

  • Actions taken on the website

  • Browsing behavior

  • IP address, operating system, and internet service provider
     

5. Regular Sources of Data

Personal data is collected directly from customers or users when providing services or through the use of our website.

Information may be received via:

  • Website forms

  • Email

  • Telephone

  • Social media

  • Agreements

  • Customer meetings

  • Other situations where the individual voluntarily provides data
     

6. Cookies

We automatically collect information about how our website is used.

A cookie is a small file stored on your device that allows us to identify and count different browsers visiting our website.

Cookies:

  • Do not harm your device

  • Cannot spread viruses

  • Cannot access files on your hard drive

We use cookies to improve our services.

We may combine cookie data with personal information such as name or email address, although this data is typically anonymized or pseudonymized.

We use tools such as Google Analytics to measure website usage. Data collected (such as pseudonymized IP addresses) may be transferred to Google servers worldwide.

More information:
https://support.google.com/analytics/topic/2919631?hl=en

You can opt out here:
https://tools.google.com/dlpage/gaoptout
 

7. Principles of Data Protection

We exercise due care in processing personal data and ensure appropriate protection of data processed via information systems.

Electronic data is stored on protected servers managed with our service providers.
Manual data is stored in locked facilities accessible only to authorized personnel.
 

8. Data Retention Period

Personal data is not stored longer than required by law or necessary for providing services.

Retention periods depend on the nature and purpose of the data.
 

9. Rights of the Data Subject

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Withdraw consent at any time

  • Request deletion of your data

Requests must be submitted in writing to the data controller.
 

10. Data Disclosure

Personal data is shared internally only as necessary for service delivery.

Data may be disclosed externally only when:

  • Required for service provision

  • Required by law or authorities

  • In connection with business restructuring

  • Based on your consent

  • For debt collection or legal claims

Anonymous website usage data may be shared with partners and advertisers.
 

11. Transfers Outside the EU or EFTA

Aatos Avustajat does not transfer personal data outside the EU or EFTA.
 

12. Updates to This Privacy Policy

We continuously develop our services and may update this Privacy Policy due to operational or legal changes.

The latest version is always available on our website.
 

13. Contact

For questions regarding data protection, please contact: info@aatosavustajat.fi

 
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